One consistent front door
WhatsApp, SMS, web chat, social and phone enquiries all get handled to the same standard, whichever channel the buyer picked.
A new enquiry loses value the moment it waits. Dealership lead management is the discipline of answering every channel quickly, asking the right questions and booking the next step, whether the enquiry arrives at 11am on a Tuesday or 9pm on a Sunday.
MANAGED SERVICE · DELIVERY TECHNOLOGY BY ANVELO
LIVE WORKFLOW
Give every new enquiry a fast, useful first response, then convert that response into a booked appointment.
WhatsApp, SMS, web chat, social and phone enquiries all get handled to the same standard, whichever channel the buyer picked.
The buyer gets a useful reply while their interest is highest, not whenever the sales floor next has a free moment.
Sales, service or finance receives the conversation with the detail already captured, not a bare name and number.
The system is designed, scripted and operated around your existing process. Your team stays in control of the conversations that need them.
Map this into your dealership ↗We identify where enquiries currently arrive, when coverage breaks down and how each type should be routed.
Answers, qualifying questions and handover rules are shaped around your dealership and stock.
Every new enquiry gets an immediate, on-brand reply that captures intent before handing over.
Your team receives the conversation and the information needed to pick it up without starting over.
Tell us where the process currently slows down. We'll use a focused 15-minute call to map the opportunity and explain what a practical first test could look like.
It is software, delivered as a managed service, that answers new enquiries across every channel without delay, asks the right qualifying questions and books the next step, then hands ready buyers to your sales team.
No. It answers, qualifies and books the appointment. Your sales team still runs the conversation that closes the sale.
The delivery model can include WhatsApp, SMS, web chat, social and phone, depending on where your enquiries currently arrive.
As quickly as possible. Buyers researching outside showroom hours do not stop at one dealer, and the first useful response usually has the advantage.